Refund policy

🛍️ 7-Day Return Policy – TriSoul

At TriSoul, we strive to ensure your complete satisfaction with every purchase. If you're not entirely happy with your order, we're here to help!

✅ Return Eligibility

Returns must be requested within 7 days of delivery.

Item(s) must be unused, unwashed, and in original packaging with tags intact.

Only non-sale items are eligible for returns.

Returns are only accepted for items purchased directly from our official website: trisoul.shop

❌ Non-Returnable Items

Used, washed, or damaged products

Customized or discounted items

Accessories or freebies received with the order

🔁 Exchange Policy

We currently do not offer exchanges. If you need a different size or color, kindly return the original item and place a new order.

💸 Refunds

Once your return is received and inspected, your refund will be processed within 7-10 working days to the original payment method.

In case of COD orders, refunds will be done via UPI or bank transfer (contact us to provide details).

🚚 Return Process

1. Contact us within 7 days of receiving your order:

📞 Phone: +91 97958 80177

📧 Email: trisoul.shop@gmail.com

2. Mention your Order ID and reason for return.

3. Ship the item to the address we provide via email/WhatsApp.

4. Once we receive and inspect the item, we'll initiate the refund.

📦 Return Shipping

Return shipping costs are the responsibility of the cus

tomer unless the item received was defective or incorrect.